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Find quick answers to your questions below...
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
My Account
• How do I logout of balddaddy's.com?
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
Payment and Shipping Information
• If I order early in the morning, why do I have to wait until the next day for my order to ship?
• Which shipping providers do you use?
• Why do you not ship any products on Fridays or before long holiday weekends.
• Do you ship outside the United States?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• What is the return policy?
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I buy/redeem a Gift Card or eGift Card?
• How do I find my product?
• How do I use a coupon?
Additional Support
• How do I contact you?